Re: account

Re: account

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Posted by lizzie_borden (Gold Member) (Ranked 17 on Cribbage GD (Gaming Safari) Ladder) on November 16, 2017 at 14:44:07 PST:

In Reply to: Re: account posted by LadyGrace (LeadOp) on November 16, 2017 at 12:14:33 PST:

: Hi Lizzie_Borden

: That is not my email address so I have no idea where it went and I generally do not receive anything related to case on my personal email.

: Please follow the CONTACT US link from the navigation menu, which is located on the left-hand side of your Ladder front page. I apologize if this feels like we are giving you the runaround, but we have utilities available to us there that we need to have access to in order to correctly deal with most support
: issues.
: If you do not have a working Ladder account, or are having password problems and are unable to submit mail via the normal channels
: please submit your mail via this link:

: Using the CONTACT US link is almost always the quickest route to getting your problem solved, especially if you are a Gold, Platinum
: or Diamond member, since it is via that link that the recognizes your premium member status and moves you to the top of the list for your priority support. I apologize for any
: inconvenience this causes you.

: Thank you!

: LadyGrace, LeadOp

: Cases Ladder

: : i sent e-mail to geekeeper.safari is fine..its cases..when i report my old name comes up so have to change it every time. as i said in my e-mail contact us won't work..i get a message invalid player or ladder..same when i try to get into my account..i would like to go back to my other name but can't..please help..sue

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