Frequently Asked Questions
FAQ: Live Support

  • Does Case's Ladder offer online live support? - Top

    Yes, online Live Support is offered to our Diamond members as one of the many features of their premium membership.

    Our guaranteed hours of operation are 9:00 AM to 6:00 PM Pacific Time, Monday through Friday. However, there may be an operator available at other times of the day as well.

    Click here to find out more about our Diamond membership program!


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