FAQ: Index

Getting Started (4)
1. What do I need to play a Ladder match?

2. Do I have to pay to play on the Ladder?

3. Where can I get the software to meet players at?

4. What kind of computer do I need to play games online?: 1. What do I need to play a Ladder match?; 2. Do I have to pay to play on the Ladder?; 3. Where can I get the software to meet players at?; 4. What kind of computer do I need to play games online?

Gold Membership Stuff (3)
1. What is the Gold Membership program?

2. How much does the Gold Program cost?

3. Can I order Gold via credit card?: 1. What is the Gold Membership program?; 2. How much does the Gold Program cost?; 3. Can I order Gold via credit card?

Ladder Account Questions (7)
1. How do I edit my Ladder username, email address, or password?

2. Will I be deleted if I don't play?

3. I'm going away for a long time. Can you keep my account active?

4. How do I get my password if I can't remember it?

5. How do I remove myself from the Ladder?

6. Can I rejoin the ladder if I was deleted or withdrew?

7. Can I have more than one Ladder account?: 1. How do I edit my Ladder username, email address, or password?; 2. Will I be deleted if I don't play?; 3. I'm going away for a long time. Can you keep my account active?; 4. How do I get my password if I can't remember it?; 5. How do I remove myself from the Ladder?; 6. Can I rejoin the ladder if I was deleted or withdrew?; 7. Can I have more than one Ladder account?

Match Related Questions (10)
1. Can I play anyone if I am unranked?

2. What should I do if someone does not report a match?

3. I need to post my win. Where do I do this?

4. The person I was playing disconnected! What should I do?

5. The person I was playing was cheating. What should I do?

6. Are modem games allowed?

7. If we can not agree on what map or settings to play with what do we do?

8. I beat a person who I thought was on the ladder but they aren't. What now?

9. My opponent changed game settings just as the game started. Should I report?

10. Can I play the same person as much as I want?: 1. Can I play anyone if I am unranked?; 2. What should I do if someone does not report a match?; 3. I need to post my win. Where do I do this?; 4. The person I was playing disconnected! What should I do?; 5. The person I was playing was cheating. What should I do?; 6. Are modem games allowed?; 7. If we can not agree on what map or settings to play with what do we do?; 8. I beat a person who I thought was on the ladder but they aren't. What now?; 9. My opponent changed game settings just as the game started. Should I report?; 10. Can I play the same person as much as I want?

Miscellaneous (2)
1. How do I become a Ladder staff member?

2. I have an idea for the Ladder. Where do I send it?: 1. How do I become a Ladder staff member?; 2. I have an idea for the Ladder. Where do I send it?

Reporting Problems (5)
1. I lost a match but I cannot find the person on the Ladder! What should I do?

2. I was trying to report a win, but I got a loss. What gives?

3. I get a Security Error when trying to report a match. Why?

4. How can I find out if someone reported my win?

5. I beat a person who I thought was on the ladder but they aren't. What now?: 1. I lost a match but I cannot find the person on the Ladder! What should I do?; 2. I was trying to report a win, but I got a loss. What gives?; 3. I get a Security Error when trying to report a match. Why?; 4. How can I find out if someone reported my win?; 5. I beat a person who I thought was on the ladder but they aren't. What now?

Team Ladder Issues (3)
1. How can I join an existing team?

2. Can I be on more than one team at once?

3. How can I add or remove team members?: 1. How can I join an existing team?; 2. Can I be on more than one team at once?; 3. How can I add or remove team members?