In Reply to: wrong stats posted by jmcgettigan_2008 (Platinum) on April 17, 2010 at 08:17:43:
Please follow the CONTACT US link from the navigation menu, which is located on the left-hand side of your Ladder front page, to submit
this E-mail. I apologize if this feels like we are giving you the runaround, but we have utilities available to us there that we need to have access to in order to correctly deal with most support issues.
If you do not have a working Ladder account, or are having password problems and are unable to submit mail via the normal channels please submit your mail via this link: http://www.igl.net/support/mail_non.shtml
Using the CONTACT US link is almost always the quickest route to getting your problem solved, especially if you are a Gold, Platinum or Diamond member, since it is via that link that the mailroom recognizes your premium member status and moves you to the top of the list for your priority support. I apologize for any
inconvenience this causes you.