Re: Stuff I can not find

In Reply to: Stuff I can not find posted by lanny44 () on April 20, 2008 at 12:29:18:

Hi there,

I'll go in the order that you mentioned items:

1) Premium Match Histories are available at the bottom of anyones Profile or MyAccount page. It's at the moment linked to the 'Recent Match Data' table at the bottom. There is a drop down that shows Page # and then buttons for 'Prev' and 'Next' - This is sorted from most recent to oldest. Sort by opponent is not yet available on beta but is being worked on.

2) Many concerns in the past have been brought up by members that they do not wish for their email addresses to be visible to the general public as this sometimes results in spam. The beta design honors this request. We're in the process of adding an in-site mail that will allow players to communicate with each other without the use of their email addresses (kind of like webmail that would be accessed through your league page). So, at the moment contacting players via email is not an option. However, you may contact Admin Staff by clicking the Support Tab, choose 'Contact Admin' and go from there. Also, if logged in and under the Support tab the right hand side should show a list of the current Admin's on your league. You can choose to click their names and a box will appear to send them a message.

3) The missing 'Diamond Summary Page' is a known issue and a ticket is open for it to be implemented by the programming team.

4) Some of the options load an in-site window that says you're using Firefox, click here to continue and then it will load the page you need to complete the task. Most of these pages are linked to the old design, they're slowly being converted. Once you're finished with whatever change you're doing you can click the Close button, if that doesn't work click ESC on the keyboard and your original page should restore itself. The 'Close' option is intermittent (it sometimes doesn't want to work, but ESC should always work if necessary).

5) The reason the old pages load faster than the new ones is because the old pages use primarily text (these pages load very very quickly as the file size is much smaller) and very few images. The new design is downloading some images to your computer and saving them in a cache, depending on your settings the next time you visit the page it should load faster as it won't need to download the image again. Try checking your Internet Browser Settings. Also, the current beta phase is testing the server load of as many leagues as possible, we will be allocating more server load as necessary for current and new beta leagues.

Lastly, your Gold issue. Without more information I can't guess what happened or where you were; but, you can always buy someone else a membership via the following address: http://www.igl.net/gift/

Your ladder path based on this post is: s4us

Thank you for allowing me to assist you! :)

Respectfully,

Stephen
sas148, LeadOp
Case's Ladder