In Reply to: Re: Simple Answer posted by Bud on November 05, 2002 at 21:09:18:
Didn't mean to post the whole FAQ. Here is the section I was referring to:
If a match should get disconnected and there is no way to continue the match you should talk to the person you played either in chat or via E-mail and decide who would have won or agree to a rematch.
When it's early in the game the best option is a rematch. We won't award wins for games that just started...Someone disconnecting is NOT an instant win.
If you cannot come to an agreement with the player you can use the CONTACT US link to report the problem and a Ladder staff member will try to work it out between you.
Occasionally people do get disconnected and it's not their fault. However, users who disconnect to avoid losing will be penalized ranking and/or removed competely.