Re: Ladder Op????

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Posted by harley (Platinum)

(Ranked 97 on 3D Ultra Cool Pool 8 Ball (WON) Ladder) on June 04, 2003 at 11:12:09:

In Reply to: Ladder Op???? posted by smokinjoe on June 04, 2003 at 04:38:50:

LadderOps are volunteers who are responsible for answering general customer support e-mails via our online Tech Support center and also for being a respected staff presence in chat. In the latter capacity, a LadderOp might be called on to help solve a dispute in chat or answer questions regarding rules, procedures, etc.

You will be required to attend training classes that would make you familiar with our tools and the rules and guidelines.
Once your training is complete you would be handling matters in the mail room, Unreported matches, complaints ETC.

Hope This Helps
Harley LeadOp
Case's Ladder

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Re: Ladder Op???? smokinjoe 12:56:11 6/04/03 (0)

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: : LadderOps are volunteers who are responsible for answering general customer support e-mails via our online Tech Support center and also for being a respected staff presence in chat. In the latter capacity, a LadderOp might be called on to help solve a dispute in chat or answer questions regarding rules, procedures, etc. : You will be required to attend training classes that would make you familiar with our tools and the rules and guidelines. : Once your training is complete you would be handling matters in the mail room, Unreported matches, complaints ETC. : Hope This Helps : Harley LeadOp : Case's Ladder

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