Posted by farmerrich_2000 (LeadOp) (Ranked 14 on Gin (Gaming Safari) Ladder) on March 29, 2017 at 19:14:25 PDT:
I am reposting rules about proof.
If you want to file a complaint you must supply the proof. It is not up to the ladderOp to police the rooms and gather the proof. This is a small ladder and most of the time talking things out works great.
In the event that you want to file a complaint then you must file the complaint. Don't just email me. You must file a support mail. Under support: Contact us: mail us.
Then I will send you this:
I will be the LadderOp assisting you. Please send any proof such as screen
shots to me within 24 hours by replying to this email. Screen shots should
display the entire screen including the clock and the taskbar. Screen shots
of chat should be overlapping so that all chat regarding the complaint are
visible. They must be in jpg or gif format. DO NOT send them in bmp format
as they are too large to work with.
I look forward to helping you resolve this issue.
Copy and pasting chat is not acceptable.
Screen shot programs should be on your computer already. Look up how to use them.